Question 1

Where can I sell my old devices online in India?

Accepted Answer

You can sell your old devices online on Cashkr, a trusted electronics buyback platform offering instant quotes, free pickup, and fast payments across India.

Question 2

How do I sell used electronics on Cashkr?

Accepted Answer

On Cashkr, select your device, answer simple condition questions, get an instant price, and book a free doorstep pickup.

Question 3

Is Cashkr a good platform to sell old devices?

Accepted Answer

Yes, Cashkr is a reliable platform for selling old devices with transparent pricing, verified pickup partners, and instant payment after verification.

Question 4

Can I sell old gadgets from home using Cashkr?

Accepted Answer

Yes, Cashkr allows you to sell old gadgets from home through free doorstep pickup without visiting any store or dealer.

Question 5

Do I need to visit a shop to sell my device?

Accepted Answer

No, Cashkr is a fully online platform that handles pickup, verification, and payment directly at your doorstep.

Question 6

Is there any fee for selling devices on Cashkr?

Accepted Answer

No, Cashkr does not charge any selling, pickup, or service fees for selling your devices.

Question 7

How quickly can I sell my old device on Cashkr?

Accepted Answer

Most Cashkr orders are completed within 24–48 hours from booking to payment.

Question 8

Can I cancel my order after placing it?

Accepted Answer

Yes, Cashkr allows you to cancel your order anytime before pickup without any penalty.

Question 9

Is Cashkr available in my city?

Accepted Answer

Cashkr operates in multiple Indian cities and continuously expands serviceable locations for device selling.

Question 10

Can I sell more than one device on Cashkr?

Accepted Answer

Yes, Cashkr follows secure processes for pickup, verification, and payment to ensure a safe selling experience.

Question 11

Who can sell devices on Cashkr?

Accepted Answer

Any individual with a legitimate device can sell electronics on Cashkr.

Question 12

Do I need documents to sell my device?

Accepted Answer

Basic verification may be required during pickup to ensure secure and compliant transactions.

Question 13

Why should I choose Cashkr over local shops?

Accepted Answer

Cashkr offers better convenience, transparent pricing, free pickup, and faster payments compared to local shops.

Question 14

Why do people prefer Cashkr for selling old devices?

Accepted Answer

People choose Cashkr for its ease of use, fair pricing, doorstep pickup, and instant payment process.

Question 15

Where can I sell my old gadgets for the best price online?

Accepted Answer

You can sell your old gadgets on Cashkr, where pricing is based on real-time market value, device condition, and demand to offer fair returns.

Question 16

Is pickup free when selling devices on Cashkr?

Accepted Answer

Yes. Pickup is 100% free in all cities and areas currently covered by Cashkr. We provide completely free doorstep pickup with no hidden or extra charges.

Question 17

How long does it take for the pickup to happen?

Accepted Answer

Pickup usually happens within 24–48 hours of order confirmation, depending on your area and partner availability. You can choose a preferred time slot during booking.

Question 18

How is my device verified during pickup?

Accepted Answer

The pickup partner will verify the physical condition and functioning based on the details you selected online. They will confirm the final quote on the spot.

Question 19

What happens if the device condition doesn't match my declaration?

Accepted Answer

If there's a mismatch between the actual device condition and what was declared online, the partner will give you a revised quote. You are free to choose to accept the revised price or cancel the order without any charges.

Question 20

When will I get paid?

Accepted Answer

You’ll receive payment immediately after successful device verification and confirmation by the partner — usually within minutes.

Question 21

What payment methods are supported?

Accepted Answer

Cashkr primarily supports UPI and Bank Transfer (IMPS/NEFT). In select cases, cash may be supported (only for high-value or verified repeat users).

Question 22

Do I need to be present and is an OTP required during pickup?

Accepted Answer

Yes. The seller must be present during pickup to complete the verification and secure handover. OTP confirmation ensures a secure and verified transaction.

Question 23

Do I need to pack the device before pickup?

Accepted Answer

No. The partner will carry necessary packing material. Just make sure the device is ready, unlocked, and all your data is backed up/erased.

Question 24

Can I reschedule the pickup?

Accepted Answer

Yes. You’ll get a reschedule option via call or SMS. If you miss a scheduled pickup, our team will proactively contact you to arrange a retry.

Question 25

Can I hand over the device before payment?

Accepted Answer

No. We strongly advise waiting until you receive payment confirmation and the transaction receipt before handing over the device to the partner.

Question 26

What if payment is delayed?

Accepted Answer

Delays are rare. If a payment is delayed, please contact our support via WhatsApp or your account dashboard, and our operations team will resolve it quickly.

Question 27

Who handles device pickup for Cashkr?

Accepted Answer

Authorized and verified vendors partnered with Cashkr handle all device pickups. We follow strict monitoring and security protocols for safety.

Question 28

Is pickup available everywhere in India?

Accepted Answer

Currently, pickup is available in selected pincodes/service areas. We are expanding fast. If your area is not covered, you can also request priority coverage.

Question 29

Can I track my pickup status?

Accepted Answer

Yes, Cashkr allows real-time pickup tracking through your account dashboard.

Question 30

Can I give the device to someone else on behalf of the seller?

Accepted Answer

Yes, someone else can hand it over, provided the device is ready, the original seller’s contact number is available for verification, and the payment method is digital (UPI/Bank Transfer).

Question 31

How is the instant quote calculated?

Accepted Answer

Quotes are algorithmically calculated using real-time market resale rates, the device model/age, its functional and physical condition, and current supply/demand trends. This ensures we offer a fair, market-aligned price.

Question 32

Is the Cashkr instant quote accurate and guaranteed?

Accepted Answer

Yes, the quote is highly accurate, provided you select the correct device condition details. The quoted price is guaranteed and will only change if the actual device condition differs during pickup.

Question 33

Can the quote change after I place the order?

Accepted Answer

The quoted price remains valid and locked if the device condition matches what you selected. If there's a mismatch during verification, the partner will provide a revised quote, which you can choose to accept or reject.

Question 34

What factors most affect the final price of my device?

Accepted Answer

The main factors include the device condition (physical and functional state), model and age, current market demand, and the presence of original accessories (charger, box).

Question 35

Why may Cashkr’s price differ from other platforms?

Accepted Answer

Pricing depends on real-time, city-level resale rates based on verified vendor demand, not just national averages. We focus on providing transparent and market-aligned value.

Question 36

Does Cashkr buy broken or non-working devices?

Accepted Answer

Yes. We offer special pricing for damaged or non-working phones/laptops based on their value for parts, scrap, or repairability. You must select the appropriate condition when getting the quote.

Question 37

Does not having a bill or box reduce my quote?

Accepted Answer

Not significantly. The base quote is determined by the device’s condition. However, devices with the original box and accessories may receive a slightly higher quote.

Question 38

Is the quoted price valid forever?

Accepted Answer

No. Instant quotes are time-sensitive due to fluctuating market rates and are usually valid for 2–3 days. You can easily re-enter the device info to get the updated quote.

Question 39

Are there any hidden charges or negotiation involved?

Accepted Answer

No. Cashkr follows completely transparent pricing with no hidden deductions or charges. Pricing is system-generated and non-negotiable to maintain fairness for all sellers.

Question 40

Is GST deducted from my payment?

Accepted Answer

No. Cashkr does not deduct GST from payments made to individual sellers.

Question 41

Can I reject the price after seeing it?

Accepted Answer

Yes. You can cancel the order at any time, including after seeing the initial quote or even after verification at the time of pickup, if you are not satisfied with the price.

Question 42

How can I ensure the quote doesn’t reduce during pickup?

Accepted Answer

The best way is to be fully honest about the device condition and mention any damage or functional issues during the initial online quote process. This ensures your online price matches the final inspection.

Question 43

What types of devices can I sell on Cashkr?

Accepted Answer

We accept a wide range of electronics including: Smartphones (Android and iOS), Laptops (Windows and MacBooks), Tablets (iPads and Android Tabs), iMacs, and other select computing devices. You can find the full list by searching on our website/app.

Question 44

Can I sell my Apple devices (iPhone, MacBook, iPad)?

Accepted Answer

Yes. We accept all variants of Apple iPhones, MacBooks (Air and Pro), and iPads—including older and non-functional models. Apple devices are a major category for us.

Question 45

Do you buy damaged, broken, or non-working devices?

Accepted Answer

Yes. We buy devices in almost any condition. You can sell devices with cracked screens, dead batteries, missing parts, or even those that do not turn on (non-functional). The quote will reflect the repair or scrap value.

Question 46

Can I sell devices with water damage?

Accepted Answer

We evaluate water-damaged phones or laptops on a case-by-case basis. If the device is salvageable, we will offer a price based on its parts and repairability. Please be honest about the damage when getting your quote.

Question 47

Can I sell a locked device or a device with "Find My" features enabled?

Accepted Answer

No, we cannot accept any locked devices. For security and verification, the device must be fully reset, unlocked, and free from any security features like Find My iPhone/Mac or Google Activation Locks.

Question 48

Can I sell very old devices or models not listed?

Accepted Answer

We accept many legacy models. If your device is too old or not listed, you can still use the “Model Not Found?” option on our site/app to request a manual quote based on its scrap or parts value.

Question 49

Do I need to include the charger, box, or original bill?

Accepted Answer

Accessories (charger, box) are optional. You can still sell the device without them. However, including the original box or accessories may slightly improve your final quote. The bill is usually not mandatory.

Question 50

Can I sell multiple devices together?

Accepted Answer

Yes. You can add more than one device (e.g., a phone and a laptop) to the same order. Each device will be quoted, verified, and processed individually during a single pickup.

Question 51

Do you offer services for corporate or bulk selling?

Accepted Answer

Yes. We offer a dedicated Corporate Buyback program for offices and organizations looking to sell laptops, desktops, or tablets in bulk. Please contact our corporate buyback team for special pricing and GST documentation.

Question 52

Can I sell smartwatches, earbuds, or other small gadgets?

Accepted Answer

Currently, we focus on phones, laptops, and tablets. We generally do not accept accessories like smartwatches, earbuds (TWS), speakers, or cameras, unless specifically listed on the website as a supported category.

Question 53

I want to sell my old phone. Where do I start?

Accepted Answer

Visit www.cashkr.com or the Cashkr app, search your phone model, answer a few condition questions, and get an instant quote.

Question 54

Is Cashkr safe for first-time sellers?

Accepted Answer

Yes. We offer verified vendor pickups, live order tracking, and payment before device handover—so you’re always in control.

Question 55

I have no technical knowledge. Can I still sell?

Accepted Answer

Of course. Our step-by-step flow asks simple questions, and the pickup agent handles all verification.

Question 56

How do I know what condition to choose?

Accepted Answer

We’ll show you definitions like 'Working', 'Cracked Screen', etc. Pick the one that best matches your device’s status.

Question 57

I’m a student. Can I sell without a bill or box?

Accepted Answer

Yes! Bill and box are optional. You can sell your device as long as it's not stolen or blacklisted.

Question 58

Will someone come to my house?

Accepted Answer

Yes. A trained Cashkr partner will arrive at your given address for pickup. You don’t need to visit any store.

Question 59

Can I sell an old phone lying unused for years?

Accepted Answer

Yes. If it powers on or has any usable parts, we’ll offer a quote—even for outdated models.

Question 60

How do I prepare my device before selling?

Accepted Answer

Backup your data, log out of iCloud/Google, and do a factory reset. We’ll guide you in the app as well.

Question 61

What if I’m not available during the day?

Accepted Answer

You can choose evening pickup slots. We’ll also call to confirm availability before arriving.

Question 62

Can I cancel after scheduling a pickup?

Accepted Answer

Yes. You’re free to cancel or reschedule anytime before pickup—no penalties or fees.

Question 63

How fast will I get paid?

Accepted Answer

You’ll receive your payment instantly after the device is checked—via UPI or bank transfer.

Question 64

I live in a Tier 2/3 town. Can I use Cashkr?

Accepted Answer

Yes, if your pincode is covered. We are constantly expanding. If not, you can register interest and we’ll notify you when service starts.

Frequently Asked Questions

Selling Devices on Cashkr

Pickup, Verification & Payment

Instant Quote & Pricing

Device Types Accepted

Individual Sellers

Corporate Sellers

Website & App Usage

Account & Security

Payment & Refunds

Trust & Safety

Privacy & Data Deletion

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